TERMS AND CONDITIONS

Terms and Conditions for Sale of Your Product

Introduction:

These terms and conditions govern the sale of your order by Time Piece Mods.

Product Description:

The Product is described on our website/catalog, and customers are encouraged to review the product specifications and features before making a purchase. Time Piece Mods sells custom-built watches featuring the NH automatic movements, which are manufactured by Seiko. All watches have been assembled using high-quality customized components, including a custom dial and case. Please note that while the movement is made by Seiko, this is a modded watch and not an official Seiko product. We do not have any brand affiliations.

Condition of Sale:

Once the Product is delivered and accepted by the customer, it cannot be returned if damaged. It is the responsibility of the customer to inspect the Product upon delivery and report any damages to the delivery personnel. Returns are accepted for exchanges if the purchase is still in it's original packaging and condition. 

Delivery and Inspection:

Customers are advised to thoroughly inspect the Product for any visible damages at the time of delivery. If any damage is identified, customers must refuse acceptance of the Product and immediately inform our customer service to whereby we will be of full assistance.

Our Watches and About Us:

PLEASE NOTE: you are purchasing a handmade, bespoke item, built to order. For this reason, we do not accept refunds or returns unless the item is faulty or arrives damaged.  TIME PIECE MODS are an independent company and is in no way affiliated or associated with Seiko Watch Corporation or other watch brands nor licensed by them. We do however use authentic Seiko movements within our builds.

Reporting Damages:

Customers must report any damages to the Product within 14 days of delivery by contacting our customer service at INFO@TIMEPIECEMODS.COM. Failure to report damages within this time frame will result in the denial of any return requests.

Non-Warranty for Damaged Products:

Damaged Products, once accepted by the customer, are not covered under warranty. The customer acknowledges that the Product is sold "as is," and any damages incurred after acceptance are the sole responsibility of the customer.

Refusal of Return:

Time Piece Mods reserves the right to refuse any return of a damaged Product that was not reported within the stipulated time frame or if the damage is deemed to be the result of mishandling, misuse, or neglect by the customer.

Refund Policy:

Refunds will not be issued for damaged Products that were accepted by the customer upon delivery. Refunds may be considered in accordance with our general refund policy for products that meet the criteria for return as outlined in our separate refund policy document.

Limitation of Liability:

Time Piece Mods shall not be liable for any damages or losses incurred by the customer arising from the use or inability to use the Product, whether direct, indirect, incidental, or consequential.

Governing Law:

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the sale of the Product shall be resolved through arbitration in accordance with the rules and judgment by the arbitrator(s) should they be entered in any court having jurisdiction thereof.

Contact Information:

For any inquiries or concerns regarding these terms and conditions, please contact us at INFO@TIMEPIECEMODS.COM. 

By completing the purchase of the Product, the customer acknowledges and agrees to abide by these terms and conditions. Time Piece Mods reserves the right to update or modify these terms and conditions at any time without prior notice. Customers are advised to review the terms and conditions periodically for any changes.

Effective Date: [1/01/2023]
 

Privacy Policy

This Privacy Policy outlines how TIME PIECE MODS collects, uses, discloses, and safeguards the personal information of customers, clients, and website visitors. We are committed to protecting your privacy and ensuring the security of your data. By interacting with TIME PIECE MODS, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, contact details, including email address, phone number, and physical address.

b. Business Information: In the case of businesses, we may collect company details, including name, registration information, and financial information for billing purposes.

c. Website Usage Information: When you visit our website, we may collect non-personal information, including IP addresses, browser type, and usage patterns.

2. Protection of Images

2.1 - Copyright and Ownership: By uploading images to our platform, you affirm that you have the legal right to do so and retain ownership of the copyright.

2.2 - Unauthorized Use: Any attempt to copy, reproduce, or use images from our platform without proper authorization is strictly prohibited. We reserve the right to take legal action against individuals or entities engaging in such activities.

3. Use of Information

a. Customer Service: We use personal information to provide customer support and respond to inquiries.

b. Business Operations: We use personal information to process transactions, deliver products or services, and manage your account.

c. Marketing: We may use your information to provide you with promotional content, offers, or updates. You can opt out of marketing communications at any time.

4. Disclosure of Information

We may share your information with third parties in the following circumstances:

a. Service Providers: We may share your information with third-party service providers who assist us in operations, analytics, or marketing.

b. Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and the rights of others.

5. Cookies and Tracking

Our website may use cookies and other tracking technologies to enhance your browsing experience, provide personalized content, and analyze website performance.

6. Security

We implement industry-standard security measures to protect your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

7. Your Choices

You have the right to opt out of marketing communications and can update or delete your personal information. Contact us for assistance with these actions.

8. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We reserve the right to update our privacy policy, and any changes will be posted on our website with an updated effective date.

10. Contact Us

If you have questions or concerns about this privacy policy, please contact us at info@timepiecemods.com

Your interaction with TIME PIECE MODS signifies your acceptance of this Privacy Policy. We recommend reviewing this policy periodically for any changes.

Thank you for choosing TIME PIECE MODS. We value your privacy and trust.

Effective Date: [1/01/2023]