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Please reach us at info@timepiecemods.com if you cannot find an answer to your question.
FREQUENTLY ASKED QUESTIONS
A: Each custom watch is made to order. Please allow 3-5 days for assembly and testing before shipping. You will receive a confirmation email with the tracking information once your watch has shipped.
A: Our custom watches feature a variety of aftermarket components, including the case, dial, hands, and sometimes the bracelet or strap. Each watch is uniquely assembled to create a personalized timepiece.
A: Our custom watches use genuine Seiko NH automatic movements, known for their reliability and accuracy.
A: Yes, all of our custom modded watches come with a one-year warranty. This warranty covers any defects in materials and workmanship under normal use.
A: To make a warranty claim, please contact our customer service team at info@timepiecemods.com. Please provide your order number and a description of the issue. We will guide you through the process of sending your watch in for a repair or replacement.
A: No, these watches are custom modifications using genuine Seiko NH35 movements. They are not affiliated with or endorsed by Seiko. We create unique timepieces by combining Seiko movements with high-quality aftermarket components.
Yes. We offer international shipping, with delivery options and costs calculated at checkout.
Yes. We offer a return and exchange policy within a specified period, provided the watch is unworn and in its original condition. Full details are available in our returns policy.
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