Frequently Asked Questions

A: Our custom watches feature a variety of aftermarket components, including the case, dial, hands, and sometimes the bracelet or strap. Each watch is uniquely assembled to create a personalized timepiece.

A: Our custom watches use genuine Seiko NH automatic movements, known for their reliability and accuracy.

A: Yes, all of our custom modded watches come with a one-year warranty. This warranty covers any defects in materials and workmanship under normal use.

A: No, these watches are custom modifications using genuine Seiko NH35 movements. They are not affiliated with or endorsed by Seiko. We create unique timepieces by combining Seiko movements with high-quality aftermarket components.

A: Each custom watch is made to order. Please allow 1-2 weeks for assembly and testing before shipping. You will receive a confirmation email with tracking information once your watch has shipped.

A: To make a warranty claim, please contact our customer service team at info@timepiecemods.com. Please provide your order number and a description of the issue. We will guide you through the process of sending your watch in for a repair or replacement.